Aug 21, 2015 · The Outlook 2013 program on your computer will not allow you to change the auto-reply message for a shared mailbox. It will be necessary for you to log into Outlook Web Access to access the shared mailbox and update the auto-reply message. Please follow the steps below to login to Outlook Web Access. Open Internet Explorer.
Feb 10, 2017 · If you want to manage the rules for the shared mailbox in Outlook but are still using Outlook 2007 or previous, then you’ll have to use the Mail applet in Control Panel to create an additional mail profile. You’d then set up this mail profile with the shared mailbox as the main mail account rather than your own.